Outlook (Windows 10)

How to setup your email on Microsoft Outlook for Windows 10

Please read the following BEFORE proceeding:-

If you have problems with it or if it doesn't work correctly please either contact your regular IT support person (if you have one) or alternatively contact our IT Support partners Them Digital who provide computer and IT Support Services. You can contact them on support@themdigital.co.uk or on +44 (0)20 7490 2163. They charge for their services separately.

We do not provide warranty on your use of Microsoft Outlook as it is not manufactured by us. These instructions are meant as a guide only

Please make sure you follow these instructions in every detail otherwise they might not work.
Some of the steps on this page may vary slightly with your version of Microsoft Outlook in terms of different naming to certain buttons etc but as a general rule these steps can be applied to
We are only an email service provider, and do not provide Outlook as it is made by Microsoft rather than us

1) Open up Microsoft Outlook on your computer

2) You should recieve a pop up window that asks you to enter the email address, enter in the email you would like to add as seen below

If you don't recieve a pop up window, and instead already have an account associated with your outlook application, you will instead need to click 'File > Add Account.'

3) Below there should be a blue link that says 'Advanced Options' click that and then ensure you check 'Let me set up my account manually'

4) Press the 'Connect' button

5) Click the 'IMAP' button as seen below

6) Enter your email's password and proceed to sign in

7) You may get a pop up box that informs you of a security warning, just press 'Yes' and it should automatically add the account for you

8) If the email account doesn't automatically get added, then you will need to follow the instructions here about how to manually add the account (This applys for an older version of outlook but the instructions are the same)