|Shortcut to this page: http://faq.ph9.com/faq_question.asp?key=1272&topic=|
|What is the notice period / when can I cancel?|
What is the notice period?
The notice period for our websites (after the initial 12 months) is just 1 month.
Unlike with some other providers, you are not automatically put into another 12 month contract after the first 12 months, so you have the freedom and flexibility of just 1 months notice.
When can I cancel?
a) The 1 month cancellation period starts from when we receive a completed cancellation form
b) We can not accept the 1 month cancellation period if you are unsure of exactly when you'd like your website turned off so please only cancel when you're ready to cancel.
How do I cancel
Please either login to our client portal and fill out the cancellation form, or go to the "Cancellation" section in your website manager by going to "Help, Billing & Upgrades".
Shortcut to this page: http://faq.ph9.com/faq_question.asp?key=1272&topic=