How do I charge an additional delivery fee depending on a customer's postcode?

Summary

There are certain areas within the UK that are hard to deliver to, and require an additional fee known as a 'surcharge'. This fee can be automatically added onto a customer's order using the 'Surcharges for Postcodes' system within your website manager.

Example

Your delivery courier has said that anyone that places an order with the areacode "IV" will be requied to pay an additional fee of £5 due to the location.

You want this to be reflected automatically when a customer places an order with a postcode 'IV', so you need to setup a surcharge on your website for the area code "IV" of £5.

This means that if a customer orders an item from your website from the postcode "IV1 234" an additional fee of £5 will be applied to the total delivery cost.

How do I access my website's delivery postcode surcharges?

1) Login to your website manager

2) From the left hand menu, select "Shop (Items/products)" and then click "Shop Settings"

3) Select the "Delivery Tab" and scroll down until you see "Delivery Postcodes - Surcharges"

4) Click the blue button that says "Click here to configure Delivery Post codes"

5) From here you can see all the delivery postcode surcharges that apply to your website

How do I add a new delivery postcode surcharge

1) Follow the instructions above to access the "Surcharges for Postcodes" menu

2) Press the red "Add new row" button

3) Scroll to the bottom of the page to view the blank row that has just been added

4) Select the target country for this surcharge (EG, if targeting UK postcodes, select United Kingdom)

5) Enter the area code, or postcode you wish to apply a surcharge to

6) Enter a price for the surcharge

7) Press the blue "Save" button at the bottom of the page

How do I edit an existing delivery postcode surcharge

1) Access the "Surcharges for Postcodes" menu on your website by following the instructions for "How do I access my website's delivery postcode surcharges?" above

2) Find the surcharge you wish to edit from the list

3) Update all the information you wish to change (Country, Postcode, Price, Enabled Status)

4) If you wish to delete the surcharge, tick the box to the right of the surcharge

4) Press the blue "Save" button at the bottom of the page

I'm still not sure how to set this up, can you help me?

If you are still having troubles getting a surcharge set up, then please get in touch and we'd be more than happy to help you.