iPhone/iPad

These instructions show you how to update your password in your email program after you've changed it in webmail (www.ph9mail.co.uk). If you haven't changed your password in webmail yet, please click here for instructions

Note - Apple change the layout of the location of the password from time to time. These instructions are accurate as of late 2018, but are subject to change by Apple.

These vary depending on how old the version of iOS (Apple's software) is on your iPhone or iPad. So try both of the below.

Instructions 1 - newer devices

1) Select the Settings icon from your home screen.

2) Scroll down and select "Passwords & Accounts"

3) Select the account you want to update (it will usually be listed under your company name, or something like mail.ph9mail.co.uk)

4) Under IMAP, click on the name of the account

5) Tap the Password field, clear it and then enter your new password.

6) Under SMTP, click on the account and change the password there too

Instructions 2 - older devices

1) Select the Settings icon from your home screen.

2) Scroll down and select Mail, Contacts, Calendars.

3) Select the account you want to update

4) Tap the Account ... > again to get into the account settings.

5) Tap the Password field, clear it and then enter your new password.

6) Tap Done to finish.