Shortcut to this page: http://faq.ph9.com/faq_question.asp?key=1085&topic=outlook-express-windows-xp
Outlook Express (Windows XP)

How to setup your email on Microsoft Outlook Express

These instructions show you how to configure your email account with ph9 / uporium / Antiques Web Design. To set up non-ph9 / uporium / Antiques Web Design email accounts, contact the company that has provided you with that email account

Please read the following BEFORE proceeding:-

  • Please make sure you follow these instructions in every detail otherwise they might not work.

  • Some of the steps on this page may vary slightly with your version of Microsoft Outlook Express in terms of different naming to certain buttons etc but as a general rule these steps can be applied to Microsoft Outlook Express 4/5/6

  • We are only an email service provider, and do not provide Outlook Express as it is made by Microsoft rather than us, so please note:-
    • We do not provide warranty on your use of Microsoft Outlook Express as it is not manufactured by us. These instructions are meant as a guide only
    • If you have problems with it or if it doesn't work correctly please either contact your regular IT support person (if you have one) or alternatively contact our IT Support partners Them Digital who provide computer and IT Support Services. You can contact them on support@themdigital.co.uk or on +44 (0)20 7490 2163. They charge for their services separately.



STEP ONE:
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a) Click on the "Tools" menu and choose "Accounts"
b) Click on "Add" and "Mail"
c) If you have already tried to set up the account, click on the name of it and choose "Properties" and skip to stage three




STEP TWO: (if adding a new account)
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a) Enter in your display name, this will be the name you will want people to see on emails you send them, press next
b) Enter in the email address we have provided, press next
c) Enter mail.ph9mail.co.uk in the Incoming Mail and Outgoing Mail boxes as below, press next


d) Enter in your email address in the username box
e) Enter in your password in the password box
f) Press next, press finish
g) Click on the account you`ve just created, (mail.ph9mail.co.uk), and press "Properties"


STEP TWO (if modifying an account):
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a) Make sure your details are correct as shown on the left box in the screenshot below
b) Click on "Servers" and make sure your details tie in with the box on the right in the screenshot below




STEP THREE:
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a) Click on the "Servers" tab, if not already there
b) Tick the box "My Server requires authentication"
c) Press "Settings" d) Make sure that "Use same settings as my incoming mail server" option is selected
e) Press okay, press okay, press close





Please note / disclaimer - We provide a email accounts as part of our service. These email accounts can be accessed directly using our web based email system at www.ph9mail.co.uk. You can also configure the software of your choice (such as the above) to access your email. However as this software isn`t made or provided by us we can not provide any warranty on it, or it working correctly. So these instructions are provided "as is" and as a guide. Should you need your computer or email software configuring properly or need computer help please contact us and we can put you in touch with our IT support company who can do this for you.

Shortcut to this page: http://faq.ph9.com/faq_question.asp?key=1085&topic=outlook-express-windows-xp


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