Thunderbird

How to setup your email on Thunderbird

These instructions show you how to configure your email account with [[CompanyName]]. To set up non-[[CompanyName]] email accounts, contact the company that has provided you with that email account

Please read the following BEFORE proceeding:-

• Please make sure you follow these instructions in every detail otherwise they might not work.
   
• There are a few slightly different versions of Thunderbird so screenshots in these instructions may vary slightly from what you see on your screen
   
• We are only an email service provider, and do not provide Thunderbird as it is made by Mozilla rather than us, so please note:-
  • We do not provide warranty on your use of Thunderbird as it is not manufactured by us. These instructions are meant as a guide only

To set up your email on Thunderbird:-

1) Firstly click on the Thunderbird icon in your Mac Dock.




2) After Thunderbird has loaded, click on "Create a new account"





3) A new window will appear, when it does click on "Skip this and use my existing email"




4) Please fill in the following form with the corresponding details;
Your name: Your name
Email address: Your email address provided by [[CompanyName]].
Password: A password of your choice





5) An error will occur as followings, "Thunderbird failed to find the settings for your email account." Fill in the form below with the corresponding details;

Incoming Mail Server
Incoming: IMAP
Server hostname: [[MailServer]]
Port: 143
SSL: None
Authentication: Encrypted password


Outgoing Mail Server
Outgoing: SMTP
Server hostname: [[MailServer]]
Port: 25
SSL: None
Authentication: Normal password

Username: Your email given to you by [[CompanyName]]. When all areas of the from as filled in with the above information, click done.




6) A new window will appear with a warning, tick the box "I understand the risks" and then click done. Your new Thunderbird account is created.




Please note / disclaimer - We provide a email accounts as part of our service. These email accounts can be accessed directly using our web based email system at [[Webmail]]. You can also configure the software of your choice (such as the above) to access your email. However as this software isn`t made or provided by us we can not provide any warranty on it, or it working correctly. So these instructions are provided "as is" and as a guide. Should you need your computer or email software configuring properly or need computer help please contact us and we can put you in touch with our IT support company who can do this for you.