How do I match items I've already added to Love Antiques to items I've already added to my website?


Scenario

You've added a number of items to Love Antiques DIRECTLY using their website (not using your website manager with us).

AND

You've separately added those same items to your website manager with us.

As such, there isn't a "link" between the two meaning that the website manager reports these items haven't been added to Love Antiques.

This could also cause you to re-add the item to Love Antiques resulting in duplicates.


What to do

In your website manager, go to:-

1) "Marketplaces and integrations" in the main menu
2) Then pick "Love Antiques"
3) Scroll down to the "Match items separately uploaded" section and follow the on screen instructions and the website manager will attempt to automatically match these items for you based on the item name and/or reference number(s).


Limitations

The item matcher works using reference numbers and item names uploaded to Love Antiques.

If you've called the same item a different name, or used a different reference number, then the matcher won't be able to make a match as for all intensive purposes these aren't the same item.

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